Arrival & transport
Discuss arrival time, luggage and companion numbers. Ask for the transfer arrangements and charges to be confirmed separately.
Travel & stay
Make room for care, and for comfort.
Consider the journey around your hospital visit: arrival, accommodation and time with your companion.
TER2YOU
Guidance and coordination
Guidance and coordination
Before you decide
Questions to take with you
A comfortable base
Consider access to the hospital, room layout and flexibility if your dates change. Ter2You can help discuss accommodation options.
Time around your visit
Keep hospital instructions at the centre of your itinerary. Ask about optional local activities only after your care schedule is clear.
Common questions
A little more clarity
Does Ter2You provide medical treatment?
Your hospital confirms appointments, clinical recommendations, medical documents and insurance eligibility. Ter2You helps you understand options and coordinate the next step.
Do I need to choose a package before I start?
No. You can begin by exploring your interests and noting questions. The hospital should confirm suitability and current package details before you decide.
Can you help with insurance questions?
Ter2You can coordinate an eligibility check with the hospital. Ter2You does not confirm eligibility or guarantee coverage.
Can I discuss travel and accommodation?
Yes. Airport transfer and accommodation can be discussed around a confirmed hospital visit. Ask for the scope, availability and any separate charges.
Prepare your next step
Let’s bring your questions together.
Choose a topic and talk with our team about your questions and plans.